Privacy Policy
Last updated: March 24, 2026
1. Introduction
PanelsDirect (“we,” “us,” “our,” or “PanelsDirect”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our contact forms.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Contact Form Information
When you submit our contact form, we collect your name, email address, phone number, and message. This information is used solely to respond to your enquiry.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, and pages you visit. This helps us improve website functionality and user experience.
3. How We Use Your Information
- To respond to your contact form submissions and enquiries
- To provide customer support and address concerns
- To improve our website functionality and user experience
- To comply with legal obligations and enforce our terms
4. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Contact Form Data
Contact form submissions are sent via our email service provider (Resend) to our registered email address. By submitting the form, you consent to your information being transmitted through this service. We retain contact information only as long as necessary to respond to your enquiry.
Your email address provided in the contact form may be used to send you information about our products and services unless you indicate otherwise.
6. Third-Party Services
Our website may use third-party services including analytics providers and email service providers. These third parties may collect information about your browsing activity. We are not responsible for their privacy practices, and we encourage you to review their privacy policies independently.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please use our contact form to get in touch with our team.
8. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the “Last Updated” date at the top of this page. Your continued use of our website following such modifications constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please use our contact form to get in touch with our team.